Client Overview
Innosaber partnered with a leading Netherlands-based third-party logistics (3PL) company to design and implement a comprehensive, scalable Logistics Management System (LMS). The client specializes in refrigerated cargo operations, multimodal freight services (ocean, air, trucking, and rail), cross-docking, and inventory management.
To support their modernization and expansion goals, Innosaber deployed a dedicated remote development team, Cloud Engineering Team, and QA specialists, all collaborating closely with the client’s in-house developers to accelerate delivery and ensure seamless integration.
Challenge
The client was operating across multiple transportation modes using fragmented tools, resulting in limited visibility, operational inefficiencies, and manual effort. Their key challenges included:
- Lack of an integrated system to unify shipping, billing, and operations
- Need for real-time container and shipment visibility
- Complex rate calculations across global transport routes
- Manual invoicing and financial processes
- Insufficient analytics for decision-making and forecasting
- Requirement for a platform capable of supporting rapid scaling
Solution
Led by an Innosaber Software Project Manager, the LMS was designed and delivered end-to-end — from requirements analysis to deployment and optimization. The solution was engineered for scalability, automation, and multimodal operational visibility.
Core Functional Modules Delivered
- Booking Management
Streamlined booking creation, modification, cancellation, and status tracking with full access to booking-level data. - Order Management
End-to-end handling of documentation, carrier assignment, shipment tracking, invoicing, and automated customer notifications. - Rate Engine
A configurable pricing engine supporting origin & destination rules, weight, service level, transit time, fuel surcharges, discounts, and multi-currency conversions. - Sailing Schedules & Container Tracking
Integration of live sailing schedules and automated container tracking to enhance planning accuracy and transparency. - Accounting & Invoicing
Automated workflows for invoice creation, payments, credits, and financial reporting to reduce back-office workload and errors. - Reporting & Analytics
Custom dashboards and analytics reports tracking logistics KPIs such as shipment volume, revenue, cost efficiency, service-level performance, and profit margins.
How We Delivered
- Remote Developers – Provided continuous development capacity to accelerate feature delivery.
- Cloud Engineering Team – Built scalable cloud infrastructure to support growth and system reliability.
- Quality Assurance Team – Ensured high system stability through functional, regression, performance, and integration testing.
- Agile Collaboration – Close alignment with the client’s in-house engineering team through agile sprint cycles, CI/CD pipelines, and transparent communication.
Impact & Results
- Created a centralized logistics platform unifying all operational workflows
- Achieved real-time visibility across multimodal shipments
- Automated critical processes, reducing manual work and operational delays
- Enabled accurate, rule-based pricing through the new rate engine
- Improved decision-making with KPI-driven dashboards and analytics
- Delivered a platform capable of supporting increased demand and expansion
Conclusion
This engagement demonstrated Innosaber’s ability to deliver complex, mission-critical logistics solutions in close collaboration with global partners. By combining remote development expertise, cloud engineering capabilities, and rigorous QA practices, Innosaber delivered a robust, scalable LMS that transformed the client’s operations and positioned them for long-term growth.
The project not only streamlined day-to-day logistics management but also strengthened the client’s competitive advantage through automation, visibility, and data-driven insights — showcasing Innosaber’s commitment to engineering excellence and customer success.
